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Careers at Xcelocloud

Our people are the platform. Come build with us.

We are a fully remote, globally distributed team of senior engineers, incident managers and program leaders who make multi-vendor IT simple for partners and their customers. We hire experienced people and trust them to do exceptional work.

100%
Remote, since day one
6
Countries, three follow-the-sun pods
25+
Vendor ecosystems you'll work across
Inc. 5000No. 748 · 2026, second consecutive year
CRN Fast Growth 150No. 26 · 2026, second consecutive year
CRN Channel ChiefMatt Carey, CRO · 2026
MicrosoftSolutions Partner, Data & AI
Why Xcelocloud

We solve problems, win with partners, and conduct business with respect for all.

That is the mission, and it shows up in the work. Our partners put their own name on what we deliver, so the bar is set by the best engineer on the call, every time. You will work across Microsoft, Cisco, Palo Alto, VMware, AWS and twenty more ecosystems, on problems no single vendor's support desk can solve.

How do you build culture in a remote company?

“It comes down to hiring highly skilled people that are also great human beings, and encouraging them to build, grow, and affirm their teammates on a daily basis.”

Mike Champion
Mike Champion
Founder & CEO
Our shared values

Seven commitments we hire for, promote on and hold each other to.

01
Results Delivered
We are measured by outcomes for partners and their customers, not by activity.
02
Problem Solvers
Multi-vendor problems have no manual. We work them until they are fixed, then write the runbook.
03
Customer Committed
The end customer's uptime is the only score that matters on a Severity 1.
04
Partner Committed
Our partners put their name on our work. We protect that name like our own.
05
Better Together
Six countries, three pods, one team. We build, grow and affirm each other daily.
06
Lifelong Learners
Twenty-five ecosystems change every quarter. Certifications and curiosity are part of the job.
07
No Excuses
We own the result, communicate early and never leave a ticket without a next step.
Recognized weekly
Every team member can recognize a colleague against these values in our recognition channel, and it happens every day.
Benefits

Built to attract stellar performers and keep them.

Competitive salaries, world-class benefits and a work environment that rewards initiative.
01
Work anywhere
We mean it. We are a fully remote workforce, and always have been.
02
Work-life harmony
Flexible schedules and an open PTO policy. Rest is part of doing hard work well.
03
Competitive pay
Above-average compensation for people who operate at a senior level.
04
Outstanding healthcare
Top-tier insurance options for team members and their families.
05
Vibrant culture
A supportive culture that rewards high performance and celebrates individuality.
06
Fast growth
Two years running on the Inc. 5000 and CRN Fast Growth 150. New challenges arrive weekly; so do new roles.
Hear from the team

What people say once they're here.

“Working at Xcelocloud is fast-paced, exciting, and rewarding. I am able to meaningfully contribute on a daily basis and I am surrounded by best-in-class colleagues who are always willing to collaborate and problem solve.”

Pelham Greene
Pelham Greene
Head of Revenue Operations

“I love working here because of the incredible teamwork and collaboration. Being part of a team that supports and learns from each other makes every challenge more rewarding and every success more meaningful.”

William Woitke
William Woitke
Proactive Engineering Manager

“Since my first day three years ago, my favorite part about working at Xcelocloud is the people. We have a fun, collaborative team that makes it enjoyable to come to work each day.”

Josh Zumbach
Josh Zumbach
Reactive Engineering Manager

“Our diverse team, spanning various cultures and time zones, brings unique perspectives, making our work creative and innovative. We're always giving shout-outs in our recognition channel, which keeps everyone motivated and appreciated.”

Rachal McGee
Rachal McGee
Project Manager
Leadership

The people you'll work with.

How we operate →
Mike Champion
Mike Champion
Founder & CEO
Matt Carey
Matt Carey
Chief Revenue Officer
David Bible
David Bible
VP, Customer Development
Beatrice Shaw
Beatrice Shaw
VP, Program Management
Isaac Gamboa
Isaac Gamboa
VP, Engineering
Paul Bible
Paul Bible
VP, Systems and Software
Bridget Hildebrand
Bridget Hildebrand
VP, Global Marketing
Peter Luff
Peter Luff
Director, Partner Marketing & Enablement
Kim Hershey
Kim Hershey
Director, Product Management
Open roles

Find your next role.

View all on LinkedIn →
6 open roles
EngineeringFull-time
Senior Network Engineer (Cisco / Palo Alto)
Americas · Remote · Posted 3 days ago
Apply on LinkedIn →
EngineeringFull-time
Level 4 Microsoft Azure & M365 Engineer
EMEA · Remote · Posted 1 week ago
Apply on LinkedIn →
Service DeskFull-time
Critical Incident Manager
APAC · Remote · Posted 1 week ago
Apply on LinkedIn →
Security OperationsFull-time
SOC Analyst II (CrowdStrike, Fortinet)
Americas · Remote · Posted 2 weeks ago
Apply on LinkedIn →
Project & Program ManagementFull-time
Technical Project Manager, Migrations
Americas · Remote · Posted 2 weeks ago
Apply on LinkedIn →
Sales & PartnerFull-time
Partner Development Manager
Americas · Remote · Posted 3 weeks ago
Apply on LinkedIn →
Listings sync from our LinkedIn company page. Roles marked "Remote" are open to candidates in the listed region.
How we hire

Four steps, usually inside three weeks.

We respect your time. Every candidate hears back at every stage, and technical conversations are with the engineers you would actually work beside.

01Day 0
Apply
Through LinkedIn or the form below. A person reads every application.
02Week 1
Conversation
Thirty minutes with the hiring manager on your experience and what you want next.
03Week 2
Technical deep dive
A working session with the engineers or leaders you would join. Real scenarios, no trick questions.
04Week 3
Offer
Values conversation with a senior leader, references, then a written offer.
Don't see your role?

Send your résumé. We always need experienced people.

Senior engineers across network, security, cloud and data center. Critical incident managers. Technical project and program managers. Service desk leads in every time zone. If that sounds like you, we want to talk.

Prefer email? Send your résumé and a short note to careers@xcelocloud.com.
Equal opportunity. We hire on skill and character, and we conduct business with respect for all.
General application
Introduce yourself
Applications go to careers@xcelocloud.com and are kept for 12 months. Privacy policy.